Job Summary: The Business Systems Analyst (Sr. BSA) is responsible for a mix of project management, application administration, light coding/configuration, business analysis, and production support. This role will implement and provide support to our Oracle ERP/SCM users and maintain a comprehensive understanding of current and future needs for your stakeholders (primarily Product Development, Production, Sales and Logistics, but also Finance and Accounting). Furthermore, the Sr. BSA will serve as a subject matter expert for cross-functional projects and upstream/downstream systems, with the first major project to aid in our migration from our current ERP application (MS Dynamics AX 2012) to an Oracle Fusion Cloud solution.
- FLSA Classification (US Only): Exempt
- People Manager: No
What you’ll do
- Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost-effective manner.
- Configures system settings and options; plans and executes unit, integration and acceptance testing to meet business requirements.
- Designs details of automated systems.
- Provides consultation to users in the area of automated systems.
- Leads cross-functional linked teams to address business or systems issues.
- Process improvement subject matter expert.
- Create and maintain company process documentation.
- Maintain a knowledge base for departments throughout the company.
- Vendor management: Collaborate, negotiate, delegate and direct.
- Works on elements of large, complex installations.
- Performs all aspects of programming assignments and assists with systems design.
- Performs basic systems analysis techniques, testing, debugging, file design and storage.
What you’ll bring
- Eight (8) to eleven (11) years of years of professional experience within the ERP/SCM space.
- 5+ years of relevant experience administering Oracle ERP/SCM Cloud, with proven key contributions to successful master planning and order management solutions.
- Experience with stakeholders in different time zones and global contract manufacturers as well as resellers/retailers.
- Proficient at writing and understanding complex SQL queries used for extracting large datasets.
- Experience developing and maintaining automated data exchange via EDI, flat files, etc. preferred.
- Experience with Agile/iterative development methodologies and tools (Jira, Jira Service Desk) preferred.
- Familiarity with other business systems such as: HRMS, PLM, PIM, MAM, DAM, CRM, low-code application platforms.
- Familiarity with programming languages and concepts.
- Experience in production support/operations final tier escalation experience desired.
- Vendor management experience desired.
How you’ll be successful
- Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
- Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.
- Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
- Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve.
- Building Relationships: Develops and strengthens relationships, adopting a “team first” mentality and working collaboratively to solve problems and meet shared goals.
- Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.