Customer Engagement Solutions for High Tech

Through extensive experience working with high-tech companies over the past 10 years, MAA Systems has developed a comprehensive customer engagement solution template designed to meet the specific needs of high tech and semiconductor companies. Solution components include:

  • Partner and Channel Management
  • Marketing and Lead Management
  • Product Configuration
  • Proposals, Quoting, Pricing and Discount Management
  • Contracting and Order Creation
  • Customer Service (Case Management, Self-Service, etc.)
  • Reporting and Forecasting
  • Security and Data Management
  • Middleware Integration